Effective Date: 23/12/2024
Last Updated: 23/12/3024
EcuadorMLS.ec (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.ecuadormls.ec) and mobile applications available on Google Play and the Apple App Store (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Services. This includes:
A. Information You Provide to Us
Account Information: Name, email address, phone number, and other registration details.
Profile Information: Business details, professional licenses, and preferences.
Listings Data: Property details, images, and related content submitted by users.
B. Automatically Collected Information
Device Information: IP address, device type, operating system, browser type, and unique device identifiers.
Usage Data: Pages visited, time spent on our Services, and other analytical data.
Location Data: If enabled, GPS location to improve services like property searches.
C. Third-Party Information
We may collect information from third-party services, such as social media accounts you use to log in or integrate with our Services.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide, personalize, and improve our Services.
To communicate with you, including service updates and promotional offers.
To process payments and manage your subscriptions.
To comply with legal obligations and enforce our Terms of Service.
To analyze usage patterns and enhance user experience.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
Service Providers: Third parties who perform services on our behalf (e.g., hosting, analytics, payment processing).
Business Partners: Real estate professionals and associations you interact with through our platform.
Legal Requirements: When required by law or to protect our rights and users’ safety.
Corporate Transactions: In the event of a merger, acquisition, or sale of assets.
4. Your Choices and Rights
Access and Update: You can view and update your personal information in your account settings.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly.
Data Deletion: Request the deletion of your data by contacting our support team.
Location Permissions: Disable location services in your device settings to prevent location tracking.
5. Data Security
We use industry-standard encryption and security practices to protect your information. However, no method of transmission over the internet is 100% secure. Please protect your account credentials and notify us immediately if you suspect unauthorized access.
6. Third-Party Services
Our Services may include links to third-party websites or integrations (e.g., Google Translate). We are not responsible for the privacy practices of these services. Please review their respective privacy policies.
7. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect information from children. If we become aware of such data, we will delete it immediately.
8. International Data Transfers
As an Ecuador-based service, your data may be processed and stored on servers within Ecuador and in compliance with local regulations.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our Services after any changes indicates your acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@ecuadormls.ec
Phone: +593 98 190 3510
Address: Roberto Crespo y 10 de Agosto, Cuenca, Ecuador
By using EcuadorMLS.ec, you consent to the terms outlined in this Privacy Policy. Thank you for trusting us with your information.